Archive for December, 2009

Upsizing Wheels and Tires

Tuesday, December 29th, 2009

At AutoNetTV we love doughnuts. So let’s pretend you have three doughnuts right in front of your for our discussion of upsizing wheels and tires. Hey, don’t eat them now – your going to need them later.

Many people want to accessorize their car – you know, make it theirs. One of the easiest ways to get a custom look is to get some new wheels. There are thousands of wheel designs out there to get you the look you want. And for many, that look includes bigger wheels. It used to be that cars came from the factory with 15 or 16 inch wheels. Now 16, 17 and even 18 inchers are standard. And the factories are offering optional wheel packages up to 20 inches or more.

So let’s talk about what to consider when you want to upsize your wheels. It’s not exactly a do it yourself project, so you need to know a thing or two before you get started. The most important term to know is rolling diameter. The rolling diameter is simply the overall height of your tire. Unless you want to modify your suspension, you’ll want to keep your rolling diameter the same when you upsize your wheels.

Let’s think about those three golden doughnuts in front of you. They’re all about the same size. So if we pretend they’re tires, they would have the same rolling diameter. The doughnut hole is the size of the wheel. Now pretend we’ve made the hole bigger on some. That’s like having a bigger wheel – but the rolling diameter is the same.

It’s important to keep the rolling diameter the same for several reasons. First of all, if the tire is bigger, it might not fit in the wheel well. Next the speedometer, odometer and anti-lock brake system are all calibrated for the factory rolling diameter. In order for your anti-lock brakes to work properly, the rolling diameter must stay within 3% of the factory recommendation. If you ignore that, you run the risk that your anti-lock brakes won’t work properly.

Some cars today have electronically controlled suspension that will be negatively affected by changing the rolling diameter. Let’s think about the doughnuts again. You see, as the size of the wheel gets bigger, the sidewall gets shorter. The tire holds less air, so the sidewalls are made stiffer to compensate.

Low profile tires from top manufacturers use special compounds that give the sidewall the strength it needs without compromising ride quality. As you increase your wheel size, you’ll typically get a slightly wider tire. This means that you have a larger contact patch. The contact patch is part of the tire that contacts the road. Because there’s more rubber on the road, the vehicle will handle better. And braking distances will be shorter. A lot of people with trucks or SUV’s love the extra control.

You do have to watch out that the contact patch isn’t so big that the tires rub in turns or over bumps. What we’re talking about here is fitment. Your tire professional can help you get this right. He’ll install your new wheels, add spacers if needed to make sure your brakes fit inside your new wheels, and get you rolling.

Also, if you drive off-road a lot, you may need a higher profile tire to protect your new rims. And make sure your new tires have the load rating you need if you tow a trailer or haul heavy loads. Again, your tire professional knows how to help.

And don’t forget about tire pressure. If you have larger rims, your new tires will hold less air and they’ll need to run a slightly higher pressure. Forget that and you’ll wear your tires out fast. Finally, get an alignment after you get your new shoes. AutoNetTV wants you to safely have the look you want.

What To Do In Case Of An Accident in Portland

Friday, December 25th, 2009

Screeching tires, crunching metal – it’s an accident! If you’ve ever been in a car accident in Portland, even a minor one, you know how upsetting it can be. It’s hard to think straight and know what to do.

Let’s review what you should do in case of an accident:

When an accident occurs, you should always stop. Leaving the scene of an accident in Wilsonville is considered a crime – even if it’s not your fault. And hit and run penalties are fairly severe, possibly resulting in steep fines, loss of your Oregon driver’s license or even jail time.

Your jurisdiction may require that you try to help someone who is injured by calling for help or performing first aid if you are able. Warn other Wilsonville and Newberg motorists by putting out flares, using your flashers or lifting your hood. Call Portland emergency services as soon as possible. Tell the operator if medical or fire help is needed.

Always file a Wilsonville police report. It’s tempting to skip this if everything seems to be ok. But without a police report, the other guy can say whatever he wants about the accident later, and you’ll not have an objective report to help defend yourself. Discuss the accident only with the police. Emotions are strong after an accident and we naturally want to talk about it – don’t. Never admit fault or guilt to anyone including the police officer. Sometimes we may feel at fault, but in the eyes of the law, the other guy is responsible.

Truthfully give the officer the facts: such as “I was going thirty miles an hour” not “I wasn’t speeding”. Remember, anything you say to the officer or anyone else can be used against you.

Also get the officer’s name and ID number and ask where you can get a copy of the accident report.

Get the facts on the driver and owner of the other vehicle:

  • Name
  • Address
  • Phone number
  • Date of birth
  • Driver’s license number and expiration
  • Insurance information

Also take down a description of the other Wilsonville vehicle, license plate and vehicle identification number. Most Oregon auto insurance companies don’t record license plate numbers, so the VIN number is the best way to track the vehicle.

Ask witnesses, including passengers, to wait for the police. If they can’t wait, ask for contact information and request that they write a brief description of what they saw. If someone refuses to leave their name, write down their license plate number so the police can track them down later if necessary. Always call your insurance agent or your insurance company. Call or see a physician if you think you may have been injured. For vehicle repairs, call Tyler’s Automotive at 503.682.9181

Contact Tyler’s Automotive to learn more about what do do in case of an auto accident.
You can find us at:
9811 SW Wilsonville Road
Wilsonville, Oregon 97070
Or call us at 503.682.9181

Tyler’s Automotive and AutoNetTV hope that you never have to use this information and wish you happy Wilsonville travels.

Service Center Standard and Procedures

Thursday, December 17th, 2009

All pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget important steps. It is also how you can assure a predictable outcome.

That is why Tigard and Wilsonville automotive service centers have procedural standards for each service they perform. Technicians are trained step by step. And they perform the procedures step by step, the same way each time. By training to procedural standards, centers can assure a quality outcome. The job is done right every time and you are happy with how your car performs.

Each company trains its technicians to standards. The industry as a whole is very committed to standards of excellence and encourages individual service center operators to apply them to every vehicle they service.

An example is how service technicians grade problems and communicate their recommendations. If a technician tells you that a repair or replacement is required it must meet the following criteria:

  1. The part no longer performs its intended purpose
  2. The part does not meet a design specification
  3. The part is missing

The technician may suggest repair or replacement if:

  1. The part is close to the end of its useful life – just above discard specifications or likely to fail soon
  2. To address a customer need or request – like for better ride or increased performance
  3. To comply with maintenance recommended by the vehicle’s manufacturer
  4. Based on the technician’s informed experience

Here are some examples:

An exhaust pipe has rusted through and is leaking. Replacement is required because the part has failed. If the pipe were rusted, corroded or weak, but not leaking, the technician may suggest it be replaced because it is near the end of its useful life and replacing it now may be more convenient for the customer.

Suppose a customer wants to improve his car’s handling, but his shocks haven’t failed. The technician may suggest replacement of the shocks to satisfy the customer’s wishes.

Under these guidelines the service center must refuse partial service of a required repair if the repair creates or continues an unsafe condition. Let’s say a customer has a cracked brake rotor. This is a dangerous condition that must be repaired. If the customer does not want to replace the rotor, but instead just wants new brake pads installed, the shop must ethically refuse the partial repair. That can be an upsetting conversation, but understanding that service centers operate under service standards and procedures is comforting. You want your service to be done right and to have confidence in your technician’s recommendations.

The automotive service industry and Tyler’s Automotive want the best for you and for you to keep coming back. AutoNetTV is committed to providing automotive maintenance information to help you be confident in your service decisions.

Technician Training

Monday, December 7th, 2009

Your car is important to you and keeping it running is vital to your lifestyle. That’s why you should have it serviced regularly. And even though it may just be routine maintenance, you want it done right.

It’s also very important to Tyler’s Automotive to keep you happy and on the road. You might be surprised at the amount of money service centers like Tyler’s Automotive spend every year to make sure their technicians are properly trained.

Tyler’s Automotive offers a variety of car care services to many kinds of vehicles. We need to be up to date on the latest techniques and parts so that we can care for your car properly. Tyler’s Automotive subscribes to data services that list the high quality parts and fluids recommended by your manufacturer.

And each service has a checklist of standard procedures. Technicians at Tyler’s Automotive follow these procedures so we can safely deliver a consistent level of high-quality service.

Some services require the use of specialized equipment. Technicians at Tyler’s Automotive are trained extensively on this equipment so that they can service your car quickly and efficiently.

Classroom, video and hands-on training is provided by Tyler’s Automotive and outside trainers. It’s not only important that service technicians be able to perform a given task, they also need to be thoroughly trained in inspection and diagnostic techniques. One of the great services they perform is to spot potential problems before they become serious.

The automotive service industry has standards for classifying and communicating problems to customers. For example, it’s one thing to learn that your manufacturer recommends that you change your serpentine belt belt every 30,000 miles and another to learn that the belt is on the verge of failure. These standards help you understand the urgency of recommendations, letting you make better service decisions.

You may be interested to know that service technicians are trained in compliance with federal and local laws and regulations, including environmental regulations regarding the disposal of used parts and fluids.

It’s the goal of Tyler’s Automotive to provide fast, courteous service. You should feel free to ask your Tyler’s Automotive technician or one of our managers about your service or for more information about our recommendations.

Well-trained service providers, established procedures, industry standards, and, of course, AutoNetTV, combine to give you the best service experience possible.

Give Tyler’s Automotive a call by dialing 503.682.9181.

Severe Service Requirements

Monday, December 7th, 2009

A lot of our viewers have asked whether or not they should use their severe service maintenance schedule, which is listed in their car owners’ manual. It can be confusing. Let’s clear the air on this subject. Cricket Killingsworth is from QMI/Heartland, a manufacturer of automotive products and fluids. She’s been in the automotive business for 20 years and is a speaker, a trainer, and a writer. Cricket says there’s so much confusion on this topic because, “Most owners’ manuals actually have two maintenance schedules. Sometimes these are called ‘regular service’ and ’severe service’. Sometimes they’re simply called Schedule 1 and Schedule 2. A severe service schedule recommends that things like an oil change, air filter replacement, and transmission service be done more often: either in fewer miles or in less time.

Manufacturers create these specific schedules for each vehicle they make. So there isn’t one generic schedule that applies to all cars. In addition to your owners’ manual, Wilsonville automotive repair centers subscribe to information services that provide the maintenance schedules for every vehicle – so they can help you know when to take care of needed services. Below is a typical definition for severe service.

  • Most trips are less than four miles
  • Most trips are less than ten miles and outside temperatures are below freezing
  • You drive in very hot weather
  • The engine is at low speed most of the time (not on the highway)
  • Stop and go driving
  • You operate your vehicle in dusty or muddy conditions
  • You tow a trailer, regularly carry heavy loads or carry a car-top carrier

It’s common sense: Just a few minutes at freeway speeds allows the moisture in the oil to evaporate. Very short trips, or trips of less than ten miles when it’s very cold, don’t allow the engine to heat up enough to get rid of the water. And water in the oil leads to damaging sludge. Also, towing and heavy loads raise operating temperatures and cause fluids to breakdown more quickly. Dusty and muddy driving means that more dirt will get past the air filter to contaminate the fuel system and engine oil.

The bottom line is that you need to decide for yourself if the regular or severe service schedule is right for you, based on your driving. Look at your owners’ manual, or talk with your Tyler’s Automotive service advisor who can help you know which schedule to follow. Tyler’s Automotive is located at 9811 SW Wilsonville Road, Wilsonville Oregon.,

Here is what a fleet manager said recently: “Since city miles are generally tougher on vehicles than highway miles, we use the manufacturer’s severe service schedule as the basis for our preventative maintenance program. We massage those schedules over time, increasing or decreasing the service intervals so that they make the most sense. There is a little bit of art to go along with the science.

Make an honest evaluation of your driving habits. Unless you do mostly Oregon highway driving in moderate weather, you’ll likely have a fairly good amount of severe service mixed in. Some people just want to play it safe and follow the severe service recommendations, rather than analyzing how they drive each month.

Proper Fluids for Your Vehicle

Monday, December 7th, 2009

We would like to give you an update on some of the things happening in automotive fluids. You know, cars are becoming more sophisticated everyday – and fluids such as, oil, coolant and transmission fluid are becoming more specialized at about the same pace.

The do-it-yourselfer has to be pretty careful so that they do not actually harm their vehicle with the wrong type of fluid. That is why so many Oregon car owners rely on the advice of their service consultant to not only get the correct family of fluids, but to suggest the formulation that is best for their car and the way they drive.

Let’s start with engine oil. If you have been paying attention, you will have noticed a number of new oil weights on the scene in the last several years. Modern engines are built to much tighter tolerances and have very complicated valve trains. The oil must be thin enough to lubricate complicated parts when the engine is cold. The weight of an oil is expressed in terms like 20-W-50 or 5-W-30. Manufacturers recommend the weight of oil for each vehicle they make. The recommendation is based on engine design. Your Wilsonville service center will know what weight your manufacturer recommends – and it’s important to follow those recommendations. A service adviser at Tyler’s Automotive can also offer suggestions for special formulations and can explain conventional and synthetic oils.

Antifreeze, or engine coolant, is another area that has become more complicated. For a long time, manufacturers only called for a couple of different types of coolant. Now there are several different formulations that are needed because of the different materials that manufacturers are using to build the cooling system. Using the wrong type of coolant can actually void your warranty, so you want to get that right.

Transmission fluid is beginning to be specialized as well. New transmission designs have particular requirements that mandate the use of specific formulations. Recently, new, somewhat confusing, standards for brake fluid have also been released.

Not too long ago, there was a good chance that all of the vehicles at your house would use many of the same fluids. However, as automotive technology advances, the array of basic automotive fluids you need will grow. And, some of the formulations will cost a little more. Fortunately, your Portland service center will continue to update their training to keep pace with technology so that you’ll get the right fluids your car needs. It’s all part of the commitment your service center makes to your driving peace of mind.

How Do You Save Gas?

Monday, December 7th, 2009

No one near Wilsonville, Oregon likes high fuel prices. But if one good thing has come about, it’s that people are really focused on how to reduce their fuel consumption. North Americans literally drive billions of miles less each month during times of high fuel prices. But we still need to drive, so it makes sense to try and increase our fuel economy however we can.

Let’s look at a real life example of one of our AutoNetTV producers. He has one of those really big SUVs. Lots of kids and horses to haul around, you know. His family was planning a four day camping trip. Here’s what he did to cut his fuel costs:

First, he installed a new, high flow engine air filter. Then he had his service center change his oil, flush his cooling system and service his front and rear differentials along with the transfer case. He also had a fuel system cleaning, replaced his PCV value and breather element. He also made sure his tires were up to the recommended pressure.

Now this cost several hundred dollars. But keep in mind, it all needed to be done anyway; it was all scheduled, and some of the work was overdue.

So he headed out, loaded with nine people and pulling a ton of trailer with everything needed for four days of camping. When the trip was over, he had turned in the best fuel economy he had ever gotten on that vehicle. It had improved 25 percent. He saved $48.00 on that trip alone. And the savings keep coming every day.

Here’s a quick summary of what you can do to save fuel with your Wilsonville, Oregon vehicle. First get caught up on your routine maintenance. Nearly every scheduled service item can save you some fuel. If its time for a tune-up, git ‘er done. That’s a big item.

If your check engine light is on, have Tyler’s Automotive figure out why and fix it. Check engine problems can be real gas wasters.

Proper tire pressure and wheel alignment can really help as well. Try not to carry around a bunch of stuff. An extra hundred pounds can cost a mile per gallon.

Now you may not want to hear this, but the single biggest fuel waster for most Oregon people is their right foot. Zooming away from stop lights and hot rod lane changes really waste fuel. Take it easy, don’t speed and plan ahead.

Finally, you may have noticed that we haven’t mentioned any magic pills or devices that will ‘double your mileage’. That’s because there aren’t any. Some may help a bit, but there are a lot of scams. Do some research and check with Tyler’s Automotive before spending your hard earned cash.

Winter Tires

Monday, December 7th, 2009

What type of technology do you use? Do you prefer an 8-track tape or an iPod? When it comes to winter tires, much of the public’s perception dates back to when 8-track was the best way to listen to the Bee Gees.

Twenty years ago, winter tires differed from highway tires only in their tread design. We called them snow tires back then and they had big, knobby lugs that were designed to give good traction in deep snow. They had the same rubber compound as regular tires and they weren’t very good on ice, packed snow or wet roads. They were not even very good on dry roads. They really helped in deep or loose snow, but they did a poor job the rest of the time. They were loud and rode hard. You couldn’t wait to get them off in the spring.

Then all-season tires started to come along. All-season tires are really a compromise between summer and winter performance. They have acceptable hot weather ride and tread life, and you can get through mild winter road conditions OK. But there are some really good reasons to consider winter tires.

Modern winter tires do a terrific job in a wide range of winter conditions. First of all, below 45 degrees Fahrenheit, regular tires become hard and inflexible. That means they don’t provide the road grip you need. Even if you don’t live somewhere with a lot of snow, but it still gets below 45 degrees in the winter, you will be safer with winter tires.

In addition, they are specifically designed to more effectively move snow and water. That’s the key to traction on ice, packed snow and wet roads. They use a micro-pore compound that allows the tire to bite into ice and snow. They also use wider grooves that run around the circumference of the tread to expel snow from the tire better. The lugs and grooves on winter tires have a special shape that throws the packed snow out of the tread as the tire turns. The tread is then open when it comes back in contact with the road and can provide good traction.

Winter tires also have a lot of sipes. Sipes are thin slits in the tread. The edge of the sipes grab ice and packed snow to provide tons of traction and to expel water and slush out of the tread. winter tires have a rounder casing to cut into the snow’s surface. The treads on regular summer tires can actually get packed with snow instead and become very slick. winter tires offer 25% to 50% more traction than all-season tires. And when it comes to stopping power, all-season tires take 42% longer to stop than winter tires. Sometimes that’s the difference between getting home safely and spending the night in a snow bank.

Now back when the 8-track was king, you just put snow tires on the drive wheels. That worked out OK because the rubber compound was essentially the same. Now, winter tires provide so much more traction than all-season or summer tires, that there’s a huge difference between the traction at the front and rear ends of the car if you only put winter tires on the drive wheels.

For example: if you take a corner on an icy road and the rear end starts to slide out, essentially the rear is trying to pass the front because it’s going faster. If you have high traction winter tires only on the front, they are going to be much more effective at transferring cornering grip and stopping power to the front wheels. This will actually cause the rear end to whip out even more.

That’s why tire manufactures instruct their dealers that they must install winter tires on the rear wheels as well whenever they put winter tires on the front end of any vehicle. It’s a major safety concern. It’s strongly recommended that winter tires be installed on all four wheels on rear wheel drive vehicles as well. The front tires do most of the steering and braking work – it only makes sense that you provide the front end with the best traction you can.

People often assume that if they have four-wheel drive or all-wheel drive they don’t need winter tires on all four wheels. Would you intentionally disconnect the four-wheel drive in poor road conditions? Of course you wouldn’t, but that’s essentially what you do if you only put winter tires on one end. It only makes sense to have the same level of traction and control at all four corners.

The province of Quebec in Canada has issued a law requiring all passenger vehicles, taxis and rental cars with Quebec license plates to install a full set of four winter tires between November 15th and April 1. It’s that important.

Many modern cars have traction control and anti-lock brakes so people may think that they don’t need winter tires. But you need traction to accelerate, steer and stop. The tires provide the traction so that the traction control and anti-lock brakes have something to work with.

Look for tires with the symbol of a mountain with a snowflake in it. This means the tire complies with the severe snow standard. All-season tires will have an M&S, for mud and snow, on the sidewall.

So when the temperatures drop below 45 degrees, be sure you have a set of four winter tires for maximum performance in snow, packed snow, ice, wet and dry roads. Your tire professional can help you find the right winter tire for your vehicle and driving needs.

Power Steering: Keep Headed in the Right Direction, Wilsonville

Monday, December 7th, 2009

Power steering is standard on nearly every car and truck in Wilsonville, Oregon these days. Now there are some exotic, new types of power steering systems, but for the most part, the heart of the system is a pump that’s driven by a belt powered by the engine.

Contact us at Tyler’s Automotive for questions about your power steering.

The pump generates boost that assists you as you steer your SUV around Wilsonville, Oregon. Power steering systems use hoses to move pressurized fluid back and forth. These hoses can develop leaks so it’s a good idea to inspect them at every oil change.

A check of the power steering fluid level is on the list for every full service oil change because low fluid can damage the power steering pump. And the fluid needs to be compatible with the hoses and seals, so you need to use the correct type –just ask your service consultant at Tyler’s Automotive.

In addition to providing boost, the fluid cleans, cools and lubricates the power steering system. The lubricants and detergents are depleted over time so you need to replace your old fluid with clean, fresh fluid periodically.

Excess moisture can collect in the power steering fluid as well. That can lead to rust and corrosion as well as reduce the effectiveness of the fluid. Many manufacturers specify power steering service intervals in the owner’s manual. Unfortunately, this important service is sometimes left off the maintenance schedule. When in doubt, every two years is a good fallback.

Your auto service center in Wilsonville, Oregon will use a detergent to clean the system, flush out the old fluid and replace it with the good stuff.

Now, if you are experiencing high steering effort, erratic power assist, loud whining coming from the pump you may have a power steering problem. Another sign is that you have to frequently top off the fluid.

Holding the steering wheel to the far right or left for more than a few seconds at a time can wear your pump out real fast. AutoNetTV wants you to be sure to service your power steering system regularly to keep you headed in the right direction.

Tyler’s Automotive
9811 SW Wilsonville Road
Wilsonville, Oregon 97070
503.682.9181

Wilsonville Exhaust And Emissions Service

Monday, December 7th, 2009

Sometimes when we talk about exhaust service in Wilsonville, we think about exhaust pipes and mufflers. And if you can see smoke, or if it’s too loud. But, exhaust service at a place like Tyler’s Automotive is really a lot more comprehensive these days.

For example, in the U.S., the federal government mandated catalytic converters for all cars in Wilsonville in 1976 and on-board emission control computers in 1990. Oregon and federal emissions requirements have forced manufacturers to come up with much more sophisticated ways to comply with environmental regulations. Cars sold in Canada follow the same guidelines.

So, exhaust service has really become exhaust and emissions service. High-tech computer-controlled emissions devices are now a big part of that. And because it’s so sophisticated, your vehicle manufacturer recommends having your emission system checked out by a qualified technician, like the ones we have at Tyler’s Automotive, regularly to make sure everything’s working right – which is usually every six months or 6,000 miles.

If your ‘check engine light’ comes on while you are driving around the Portland area, especially if it’s flashing, then you need to get your car looked at right away. Chances are it’s an emission related problem. You might have exhaust or emissions trouble if your car is hard to start, runs rough, or if it’s noisy or smoking.

So let’s review the exhaust system. Everything starts with the exhaust manifold. That’s the part that attaches to the engine and collects the exhaust from the cylinders and directs it into the exhaust pipe.

The exhaust gaskets help seal the connection with the manifold and other joints along the way. Now, if the manifold is cracked or loose, or a gasket is leaking, then dangerous gases could escape into the passenger compartment, where you ride. Carbon monoxide can be deadly, so it’s important that your exhaust system doesn’t leak.

The exhaust pipes connect the various components. They can rust or be damaged by a rock, so they need to be inspected periodically.

Next comes the catalytic converter. This part actually looks like a muffler. It changes chemicals that are dangerous to your health, and to the local Oregon environment, into harmless carbon dioxide and water. Now it doesn’t require any maintenance itself. But eventually they wear out. If it has, you’ll probably find out when your car fails an emissions inspection.

Now the muffler. Its main job is to quiet engine noises. Mufflers work by either absorbing or baffling sound. And you can actually customize your car’s sound with different mufflers – which is pretty cool because you can change the look of your car, and the way it sounds.

Rusted or road-damaged mufflers can actually leak and they need to be replaced right away. The exhaust system is attached to the car by a series of hangers and clamps that hold the system in place. And when these hangers come loose or break then hot exhaust components can touch and melt wires, hoses and lines. Just think of the damage a hot curling iron can do – but worse. It’s not good to have that waving around.

And finally, we end at the tailpipe. Appropriate name. This is the final outlet for the exhaust. And one other component is the oxygen sensor. It monitors the oxygen content of the exhaust so the engine-control computer can adjust the fuel-to-air mix to keep the car running right.

We hope this hasn’t been too ‘exhausting’ of a discussion, but these things impact everything from life and death safety due to exhaust leaks, to just fine-tuning the sound of your ride. And talk with your service advisor at Tyler’s Automotive if you feel you need any of these items inspected on your vehicle, because a quick look can sure save a lot of pain down the road.

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