Service Standards

TIGARD drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren’t sure how to ask. They don’t want to feel embarrassed about their lack of knowledge. They don’t want to make the service technician feel that they don’t trust him. If your service advisor at Tylers Auto…

About 80% of the vehicles on TIGARD roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren’t performing as well as they could be – thousands right here in OR. Some of the maintenance issues are minor. Others represent serious safety concerns. There are many reasons…

A big part of the service we provide at Tylers Auto TV for our TIGARD customers is education. We want you to feel confident with your service decisions. And we’re always open to questions from our valued TIGARD area customers. Even though we try to be proactive in our Tylers Auto TV automotive education, we sometimes…

When you drop your vehicle off at Tylers Auto TV in TIGARD, they don’t just poke around under your hood looking for stuff to do. Tylers Auto TV professionals have lists and procedures they follow for different types of service. First of all, your TIGARD service center will note the mileage on your vehicle. They’ll then…

We’re going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the TIGARD automotive service and repair industry hasn’t been given a pass either. Unfortunately, every profession in TIGARD has some bad actors that hurt…

Some TIGARD vehicle owners wonder why Tylers Auto TV and other TIGARD auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Tylers Auto TV for a tricky automotive problem shouldn’t be a surprise. In the TIGARD area, automotive diagnostics can cover quite a range. If you hear a noise in…